Privacy Policy

Last updated: October 10, 2026

This Privacy Policy explains how Eco Sellers ("we", "us", "our") collects, uses and shares personal information when you visit ecosellersllc.org, place an order or contact us. Our store is hosted on Shopify.

Information we collect

Contact and order details: name, shipping and billing address, email address, phone number and the items you order.
Payment details: payments are processed by our payment providers. We do not store full card numbers on our systems.
Account details: if you create an account, your login information and saved preferences.
Communications: messages you send to us, such as support requests and return requests.
Device and usage data: IP address, browser type, pages viewed and similar data collected through cookies and similar technologies.

How we use information

To process, ship and track orders, and to handle returns and refunds.
To respond to questions and provide customer support.
To send order and account notifications.
To send marketing emails if you have subscribed. You can unsubscribe at any time using the link in each email.
To detect and prevent fraud and to keep the website secure.
To comply with legal obligations.

How we share information

We do not sell your personal information for money. We share information only with service providers that help us operate the store, including Shopify (hosting and checkout), payment processors, shipping carriers and email or analytics providers, and only as needed for those services. We may also disclose information when required by law or to protect our rights.

Some advertising and analytics tools may be considered "sharing" or "targeted advertising" under certain U.S. state privacy laws. You can opt out on our Your Privacy Choices page. We honor the Global Privacy Control (GPC) browser signal.

Cookies

We use cookies to keep your cart working, remember preferences and understand how the website is used. You can control cookies through your browser settings. Disabling some cookies may affect how the store works.

Your rights

Depending on your state of residence (including Virginia, California and other states with privacy laws), you may have the right to access, correct, delete or obtain a copy of your personal information, and to opt out of targeted advertising. To make a request, email zee@eco-sellers.com. We may need to verify your identity before completing a request, and we will not discriminate against you for exercising these rights. If we decline your request, you may appeal by replying to our decision email.

Data retention and security

We keep personal information for as long as needed to fulfill orders, meet legal and tax obligations and resolve disputes. We use reasonable safeguards to protect information, although no method of transmission or storage is completely secure.